The Coffee Club Macarthur Square

I used to love this place. But the quality on my last visit in October was well below average. The poached eggs were hard and cold. I did not complain at the time as a client took me to breakfast and paid (I suggested the location). I wrote to Coffee Club - who sent my complaint to Macarthur Square - the owner was not sympathetic at all - and went on the defensive. My third email about the particular incident did not even get a reply - I just asked a simple question - "Are the poached eggs cooked when I order - or are they pre-cooked?". The Franchise Owner does not know how to respond to complaints......and even suggested that the majority of customers will complain at the time of the problem - and mine was a one-off. This attitude has put me off going to other Coffee Clubs.

A friendly place to have a quiet coffee or meet up with friends and family for food and a catch up. nice outdoor area to enjoy the sunshine and watch the passing parade of people. Close to movies and station, open late. All day breakfast available. Also licensed